COMPANY OVERVIEW:

• Treat each employee with respect and give them an opportunity for input on how to continually improve our product offering and service goals.
• Treat each employee fairly and with mutual respect. Total Performance Inc does not tolerate discrimination of any kind and encourages all managers and supervisors to involve employees in problem solving and the creativity process. When problems arise, the facts should be analyzed to determine ways to avoid similar problems in the future.
• Provide the most effective and efficient corrective action, to resolve customer service issues, to ensure our customers satisfaction and that the problem not be repeated in the future. In this way, we will maintain our leadership position in the industry.
• Foster an open door policy which encourages interaction, discussions and ideas to improve the work environment, thus increase our productivity.
• Deliver competitive, impeccable service to our customers and, where required, partner our customers with vendors who share our mission vision.
• Treat each customers vehicle as though it were our own. From recommendations of items they should purchase until the job is completed and out the door.
• Make "Do It Right The First Time" our commitment as a team and our only way of doing business. This commitment will assure continued growth and prosperity.

Total Performance Inc began in October of 1997 as a "S" Corporation. The primary function of the business is to perform installations for products sold to customers and manufacturing of our own custom lift kits. Total Performance Inc employees, partners in our success, vigorously uphold our mission statement for every assignment. Our customers have responded tremendously and their support of our commitment has enabled us to extend our operation to serve customers throughout the world. With the entire staff of Total Performance Inc. sharing our vision of distinctive quality and unparalleled customer service, we believe we are headed for continued and greater success.